What is iLab? iLab Solutions provides web-based services designed to streamline research operations. Gladstone uses Core Facility Management for service requests, equipment reservations, project management, reporting, and billing.
Recommended Browser. Firefox is the preferred browser when using iLab. You may also use Safari or Chrome when working with the iLab application. Internet Explorer does not behave consistently for some iLab functionality depending on the version. iLab is addressing this. Download Firefox here.
iLab Accounts
To register for a new account, please contact the Core Manager for help and instructions.
Login to your existing account: gladstone.corefacilities.org
iLab Help Resources
iLab Chat Tool - click on the chat link or popup at: www.ilabsolutions.com
Login to iLab and use the online support portal
Email your questions to: support@ilabsolutions.com
Call iLab Support at 617.297.2805 (Eastern time business hours)
iLab support page: www.ilabsolutions.com/why-ilab/ilab_support
iLab FAQ page: www.ilabsolutions.com/contact_us_ilab_solutions/faq